This department is responsible for collecting funds and financial dues from debtors or entities experiencing payment difficulties. It does so by developing strategies, tracking debt records, directly communicating with clients, and handling disputes to help ensure financial stability.

We believe in the importance of recovering the financial rights of individuals and businesses. We provide both internal and external collection services to help you recover outstanding debts in accordance with Jordanian laws. We operate legally and professionally, aiming to resolve financial issues quickly and cost-effectively while maintaining client relationships.

We work to collect outstanding payments promptly, strengthening financial stability and reducing bad-debt risk associated with delayed payments. We negotiate with debtors to reach mutually satisfactory settlements and help locate hard-to-find debtors—domestically through lawful means and internationally in line with applicable laws.

Our team manages debt collection through effective communication, negotiating repayment plans, maintaining accurate records, and resolving disputes to support the company’s financial goals. We ensure compliance with legal procedures, handle objections regarding the validity of debts, and provide supporting documentation when required.

We strive to preserve positive client relationships whenever possible. Our team is equipped with strong communication, influence, persuasion, and negotiation skills, alongside problem-solving abilities, professionalism, and strict confidentiality.